Terms & Conditions
DISPOSERVICE – TERMS AND CONDITIONS
Please take your time to read these Terms and Conditions carefully before using any of our services. The Terms contained herein will apply to your use of any of our platform or service regardless of how access them.
DispoService is a trading name of Dispo Group OÜ, which is a limited company registered in Estonia (Company Registration Number: 16092895), whose registered address is at Tallinn, Kesklinna linnaosa, Sakala tn 7-2, 10141 (‘we’, ‘us’ ‘DispoService’, ‘Company’).
THE TERMS CONTAINED HEREIN CONSTITUTES A LEGALLY BINDING AGREEMENT BETWEEN USERS AND THE TRANSPORT SERVICE PROVIDER WHICH IS ENTERED INTO BY YOU AND BY US ACTING AS AGENT FOR AND ON BEHALF OF THE SERVICE PROVIDER. WE DO NOT PROVIDE SERVICES, AND WE’RE NOT A TRANSPORTATION CARRIER. IT IS UP TO THE SERVICE PROVIDER, DRIVER OR VEHICLE OPERATOR TO OFFER TRANSPORTATION SERVICES WHICH MAY BE ARRANGED THROUGH THE USE OF THE SERVICES MADE AVAILABLE TO YOU BY DISPOSERVICE.
WE WILL NOT BE RESPONSIBLE FOR, AND SHALL HAVE NO LIABILITY IN RESPECT OF, ANY ACTS OR OMISSIONS OF THE TRANSPORT SERVICE PROVIDER INCLUDING, WITHOUT LIMITATION, ANY FAILURE OR DELAY TO SUPPLY THE SERVICES OR OTHERWISE AFFECTING THE JOURNEY WHICH IS CAUSED BY THE TRANSPORT SERVICE PROVIDER. YOUR CONTINUOUS USE OF OUR SERVICE SHALL MEAN AN ACCEPTANCE OF THE TERMS CONTAINED HEREIN IN ITS ENTIRETY.
IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT, PLEASE DO NOT USE OR ACCESS OUR SERVICES OR REGISTER FOR THE SERVICES PROVIDED ON THE SITE. We may modify this term of service at any time by posting the amended terms on the Site. In the event of such amendments, all amended terms shall automatically be effective and binding when initially posted on the Site.
Regulatory law and jurisdiction
Accuracy of information
Osa Group SIA makes every effort to ensure the accuracy and correctness of the information, however, it cannot guarantee the complete reliability of the information. The Company shall not be liable for any difficulties or losses incurred due to Content errors.
By using the DispoService Service, the User acknowledges that the Company does not act on behalf of the contractor or agent, nor is it responsible for the quality of the Contractor's work. The Customer is responsible for the evaluation of the Contractor and coordination of the terms and conditions for the selected Services, which the Contractor undertakes to perform. The Company is not involved and is not responsible for the terms of the Service, contract and agreement between the Customer and the Contractor.
Before concluding the Service between the Customer and the Contractor, DispoService recommends requesting the Contractor's qualifications and other documents in order to assess the Contractor's compliance with his needs. The Company shall not be liable for any losses or problems that may occur to the Customer due to non-receipt or non-verification of information.
The User guarantees that the use of the Website and the Service will be performed for lawful purposes without violating the rights of other Users. Also, the use of the Service by other Users would not be restricted. All materials on the site (news, profile content, job descriptions) must comply with and be ethically and be morally acceptable.
Any information that is posted on the Site may not contain the following:
- Express resentment or images that are racist, sexual or otherwise offensive in nature
- Include information such as email, phone number, website or other contact information in fields not provided
The User is responsible for all information that is posted on the Website, sent or shared with other Users using their registration data. DispoService is not responsible in cases when a third party uses the User's registration data without authorization. The user agrees that all content published, sent or related to him is the sole responsibility of the person who created the content.
The User agrees that the Company is not responsible for the Content available through the Service. In the event that the Website contains a link to another website that is independent of the Website. The company is not responsible for the content of this, other pages, nor does it guarantee their reliability. The User agrees that in case of switching to any other website / page, the User does so with the awareness of risks and responsibilities in performing this action. The user agrees that he / she assesses and understands all possible risks related to this activity.
The Company will not be liable for any losses incurred through the use of the Content, information sent or received by email or other information available on the Site.
The Company owns all intellectual property rights in this Site. Including, Content, Images, Code, Shapes, Designs, etc. The User undertakes not to use or copy any section of the Website without the written permission of the Company.
The User is responsible for posting publications on the Site, including files, images, texts, videos, recordings or any other materials that are uploaded by the User. Any publication uploaded to the Site is retained by the copyright owner. The user authorizes the company to store, display and use this Content.
Relations with organizations and individuals
The user is responsible for the safe storage and non-transfer of his registration data to third parties. The User agrees and confirms that the Company is not liable for any loss or damage incurred in the event of unauthorized access by transferring its access data (password and Username) to third parties.
The User's activities with organizations and individuals found through the Site, including payment, provision of goods and services, or any other conditions, such as warranties and agreements related to any transaction, are made solely between the User and these organizations or individuals.
The Company shall not be liable for any loss or damage resulting from the transaction. Also, the company does not take responsibility in cases when unauthorized third parties violate the User's rights by obtaining and using unauthorized access to the User's data (Username and password). The user agrees and confirms this.
In the event of a dispute arising for the users or any other third party, the User understands and confirms that the Company is not obliged to become a party to this dispute.
In the event of a dispute between the Users, the User indemnifies the Company, including its employees, board members, agents or legal heirs, from any claims or losses incurred. Which is in any way related to disputes, claims or Company service.
Registration, order, offer creation, reviews
The User must register on the Website and create an account to become a Users or Contractor. To register on the Website, the User must fill in all required fields and upload the required documents. Users are responsible for the accuracy and legality of the Profile Content and data.
On the Website, all Contractors will be evaluated with the help of feedback, in case a Service Agreement is concluded between the Contractor and the Customer for partial or full performance of the Service.
The Customer who leaves feedback on the Contractor is responsible for its Content, accuracy and legality. The company is not responsible for any damages caused in connection with the Content of the reviews. The company has the right to check the recalls and delete them at the request of the author. As well as checking in to provide genuine feedback.
The Company has the right to refuse the User's registration, creation of orders, approval of the order offer, access to the website, posting of references if:
- Unauthorized information is used, such as email address, telephone number, or other contact information.
- Any uncensored vocabulary, unethical behavior in the Website environment that offends the User, Company or other persons is used;
- The registration information is misused or the registration information is incomplete and is not updated upon several requests;
- Illegal, or abusive use of orders, offers or other information;
- Any functionality of the Site is being misused.
Par sniegtajiem pakalpojumiem Pasūtītājs norēķinās veicot apmaksu ar kredītkarti drošā maksājuma saitē ar Stripe maksājumu sistēmu.
The Customer will pay for the provided services by paying by credit card in a secure payment link with the Stripe payment system.
Refund conditions for customers
The Customer has the right to request a refund. The customer must submit a written application for a refund no later than 7 days from the date of commencement of the order.
The Customer understands that the processing of the application and refund may take up to 10 working days. The Customer agrees that the Company reserves the right not to return the money if fraud is detected, and understands that any attempt to fraud will be penalized by blocking the profile on the site, as well as will be held liable in accordance with the laws of the Republic of Estonia.
The user has the right to request or delete his profile on the Website. Deleting a profile on the Site will delete all User Data and the user will lose access to the Site.
The User confirms that the Company may impose various restrictions on the use of the Site as necessary. This includes the amount of content retained, the number of days, the number and size of publications, emails or other types of messages that may be stored on the Site.
The User confirms and understands that the Company has the right to change or terminate the operation of the Website or any part thereof at any time without notifying the User. The Company is not responsible for the deletion of the Content, the impossibility to store it on the Website or for any changes, suspension or termination of the Service.
The Company has the right to transfer all or part of its rights and obligations to any third party at any time without notifying the User.
In the event of any loss or damage related to the provision or non-provision of the Service Part (profit or other loss), the User confirms and agrees that the Company is not responsible for it in any way.
Termination of service
WEBSITE CONDITIONS OF USE
It is prohibited for anyone to use any device or software program to directly or indirectly interface, or attempt to interface, with this Website to retrieve content and/or any other data, including prices. It is also prohibited to interfere, or attempt to interfere, with the normal working of this Website; any activity that we consider places undue load or stress on our systems will be terminated. We constantly monitor everyone accessing our Website, and the activities of any automated systems or persons conducting an unreasonable amount of searches, with the aim of accessing information and/or prices, will be terminated and those systems/persons blocked from our Website. Your use of the Website indicates your agreement to be bound by these Conditions of Use.
LAW AND JURISDICTION
To the fullest extent permitted, the Terms are governed by the laws of Estonia, and all parties shall be subject to the non-exclusive jurisdiction of the courts of Estonia.
If You have any questions or concerns regarding your use of this service, please feel free to contact us at firstname.lastname@example.org
Please note that any contract referred to in the Terms will be with You and all correspondence will be sent to the address given by You during the booking process, even where a third party actually pays for the Services. For the avoidance of doubt, nothing contained in the Terms shall entitle any third party other than the Transport Service Provider to any benefit or rights pursuant to the Contracts (Rights of Third Parties) Act 1999.
The General Information and terms and conditions stated are correct at the time of going to press.